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We have become aware of various scams circulating concerning the COVID-19 (novel coronavirus) situation. Please beware of the following and don't let fraudsters take advantage of you and your loved ones.
Follow the Simple Guidelines to Prevent Fraud:
Do not feel pressured to act fast if you receive a phone call, email or text message - no matter who the person claims to be or how much they pressure you.
NEVER provide personal identifying information or account information.
Be cautious of emails or text messages you do not recognize or are not expecting - never click on links as they may contain viruses. Do not provide codes received in emails or texts as this is often part of the scam.
Use your CapStar mobile app or go directly to your secure online banking login at CapstarBank.com to view your bank account.
Call your personal banker or RM to verify any request or talk to a trusted family member or friend before acting.
Scammers are offering to sell fake cures, vaccines and advice on unproven treatments for COVID-19.
Supply Scams: Scammers are creating fake shops, websites, social media accounts and email addresses claiming to sell medical supplies currently in high demand, such as surgical masks. When consumers attempt to purchase supplies through these channels, fraudsters pocket the money and never provide the promised goods.
Provider Scams: Scammers are also contacting people by phone and email, pretending to be doctors and hospitals that have treated a friend or relative for COVID-19, and demanding payment for the treatment.
Charity Scams: Scammers are soliciting donations for individuals, groups or areas affected by COVID-19.
Phishing Scams: Scammers posing as national health and financial authorities, including the World Health Organization (WHO), Small Business Administration (SBA) or an approved SBA lender, and the Centers for Disease Control (CDC), are sending phishing emails designed to trick recipients into downloading malware or providing personal identifying and financial information.
App Scams: Scammers are also creating and manipulating mobile apps designed to track the spread of COVID-19 to insert malware that will compromise the user's devises and personal information.
Investment Scams: Scammers are offering online promotions on various platforms, including social media, claiming that the products or services of publicly traded companies can prevent, detect or cure COVID-19, and that the stock of these companies will dramatically increase in value as a result. These promotions are often styles as "research reports," make predictions of a specific "target price," and relate to microcap stocks, or low-priced stocks issued by the smallest of companies with limited public information available.
Government Relief Scams: Scammers are promising 'early' government stimulus checks in exchange for cash or gift cards.
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