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At CapStar Bank, we believe that our employees are the foundation for success. Our values underscore who we are as an organization and how our employees achieve greatness, both personally and professionally.
We are committed to Integrity
Being respectful, honest and accountable.
We believe in Teamwork
Top talent building something great together and having fun along the way.
We are committed to Results
Passionately pursuing our goals to exceed expectations.
We are committed to Service
Giving back to the communities in which we operate.
At CapStar Bank, we believe that we’re different. Our Five Tenets define who we are individually and as a bank. It’s why we go above and beyond for our clients, each other, and our community. It’s who we are.
All our experience has brought us to this point, empowering us to provide an extraordinarily memorable, uncomplicated experience.
We really know our customers, and they love our responsiveness.
We like to win, and we encourage our clients to set high expectations so we can prove it.
With excellent technology backed by the smartest bankers in town, we are transforming banking in Middle Tennessee.
Listen well. Ask better questions. This makes all the difference.
Good banking is good listening. CapStar Bank embodies a combination of approachability and empathy, and not just financial products and services. We’re in the people business. The listening business – whether it’s listening to our clients, each other or simply keeping an ear open for the voice of the community.
The success of CapStar Bank is directly related to our employees. They are our Number One Asset and the key to our success. We’re looking for people to join our team who are committed to delivering on our promise: We’re listening. This requires leadership, innovative thinking, and open communication to continually raise the bar.
CapStar Bank is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, age, national origin, religion, sex (including pregnancy), veteran status, disability, genetic information, sexual orientation, gender identity or any other characteristic protected under federal, state or local law.
Interested in joining our team? Open positions are listed below - just click on the Apply Now under the job title to start your application.
DT Nashville, TN
The Client Relationship Manager develops and/or retains new or existing business and consumer relationships; manages the lending activities of the assigned portfolio; assures a high credit quality. The primary objective is to meet the bank’s financial goals while delivering first-class client experience and adhering to CapStar’s business philosophy and ethical standards. The Client Relationship Manager is responsible for the revenue growth goals of his or her portfolio as well as managing and controlling expense activities related to business development and retention. The Client Relationship Manager must demonstrate strong leadership skills by building effective working relationships with other areas within CapStar Bank and being actively engaged in the community affairs within the market area of the bank.
The primary responsibility for the Client Support Manager is to act as an advocate/ambassador for new clients looking for business financing. You will work closely with clients and referral sources answering questions, conducting clients calls, communicating expectations, gathering the necessary documentation and insuring that all applications are complete and ready for underwriting. In order to determine SBA eligibility, you will vet all transactions, complete simple cash flows, and manage a queue of loans for underwriting. The ideal candidate will have a basic understanding of credit, in addition to SBA policies & procedures and SBA product knowledge.
The Senior Customer Service Representative (Sr. CSR) is a senior-level support position that operates with minimal oversight or supervision. While the primary focus of the Sr. CSR is to ensure that the needs of the bank’s commercial real estate clients are being met in a professional, customer service orientated manner. The Sr. CSR is also the in-office focal point of a service/sales delivery team that delivers exemplary service to all the bank’s clients. In that regard, the Sr. CSR provides guidance, oversight, and training for CSR’s. The Sr. CSR takes ownership for quality, competence, and commitment of the production areas the CSR team supports and has full responsibility for the in-office focal point of a service/sales delivery team that delivers exemplary service to all the bank’s clients.
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