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Giving back to our communities through involvement and outreach is a fundamental element of the Company’s mission. We have a strong track record of financial and practical support of nonprofit and charitable causes that help develop better places to live, work, raise families and build businesses. Philanthropy is further fostered by the Company’s “CapStar Cares” program, which gives employees up to 16 hours of paid time off to encourages their participation in volunteer activities. As a strategic objective, we strive for 100% of the Company’s Leadership Council to serve on a community board and 100% of employees to complete at least one annual service project per year.
To ensure our long-term success, our strategic plan also includes tactics for active and effective engagement among all segments of our communities with oversight by the Company’s Risk Committee. We offer a wide range of products and services to individuals and businesses throughout our footprint with a goal of growing our business and achieving appropriate returns for our shareholders while strengthening our communities.
Our priority is to deliver outstanding service to our customers without compromising the safe and sound operation of the Bank.
We provide consumer and business products and services designed to support and strengthen all within the communities we serve.
We give special consideration to the banking needs (including credit needs) of sustainable small businesses, low-to-moderate income individuals and neighborhoods, and community organizations that show they have a positive and lasting impact on our communities.
We seek to strengthen our communities by supplying financial and volunteer resources to civic, charitable, educational, and other non-profit community service organizations throughout our footprint.
The Bank donates more than $250,000 annually to non-profit organizations, charitable causes, and community development efforts.
Our team members volunteered dozens of service hours to organizations that ensure food security, housing, social services, community development, good health care, and opportunities for spiritual development, education, and the arts.
The Bank sponsors an exclusive digital interactive Financial Literacy Program in four high schools with majority low-to-moderate income students across CapStar’s footprint. Most recently, the program reached 904 students with 3,838 hours of learning and 7,677 modules completed, resulting in a 62% knowledge gain (percentage of students scoring higher on tests after passing the modules than prior to being exposed to our platform), a reach increase of 25% and knowledge gain increase of 17% over the previous year.
Across our footprint, CapStar employees devote time each year to teaching financial literacy and smart money management to a variety of community groups. Courses include personal finance sessions at high schools and adult education centers through Junior Achievement; budgeting and money management lessons at area middle schools through the 4-H Club; and financial abuse red flags and fraud prevention seminars at local senior citizens centers and assisted living facilities.
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